Our Services

Accommodation / Tenancy (0101)

We assist participants in finding and maintaining safe, secure, and suitable housing that supports their lifestyle and needs.

What’s Included:
  • Support with housing applications and tenancy agreements

  • Assistance in understanding rental rights and responsibilities

  • Help communicating with landlords or housing providers

  • Guidance to develop budgeting and household management skills

  • Ongoing support to maintain stable, long-term accommodation

High Intensity Daily Personal Activities (0104)

We provide specialised support for participants with complex needs, ensuring safe and respectful assistance with daily personal tasks.

What’s Included:
  • Complex support with personal care tasks like bathing, grooming, and mobility

  • Help with mealtime management and feeding plans

  • Assistance with medical needs such as PEG feeding or continence care

  • Overnight or 24/7 in-home care tailored to individual needs

  • Support delivered by experienced and trained staff

Assist-Life Stage, Transition (0106)

We support participants through major life changes by offering guidance, planning, and skill development for greater independence.

What’s Included:
  • Support with moving into independent or supported accommodation

  • Assistance transitioning from school to further education or work

  • Development of daily living and decision-making skills

  • Help accessing community services and support networks

  • Short and long-term goal planning and coordination

Assist Personal Activities(0107)

We provide respectful support with everyday personal tasks to help you live more independently and comfortably at home or in the community.

What’s Included:
  • Help with personal hygiene, dressing, and grooming

  • Assistance with toileting and continence management

  • Support with meals and daily nutrition

  • Medication prompts and health monitoring

  • Morning, evening, or overnight routine assistance

Assist with travel/transport (0108)

We offer safe and reliable transport support, helping you travel independently to appointments, activities, and community events.

What’s Included:
  • Transport to medical appointments, work, or education

  • Support attending community or recreational activities

  • Travel training to build confidence using public transport

  • Assistance with planning safe and accessible travel routes

  • Flexible scheduling based on your routine and needs

Community Nursing Care (0114)

We provide professional nursing support in the comfort of your home, helping manage complex health needs with dignity and care.

What’s Included:
  • Wound care, catheter care, and continence management

  • Medication administration and health monitoring

  • Chronic condition and post-hospitalisation support

  • PEG feeding and other high-intensity clinical tasks

  • Health education for participants and caregivers

Participate in social and community (0125)

We support creative and flexible ways to engage with the community, build confidence, and explore new opportunities for personal growth.

What’s Included:
  • Access to mentoring and skill-building programs

  • Support to explore hobbies, volunteering, or creative interests

  • Help participating in workshops, courses, or community events

  • Activities that promote independence and social inclusion

  • Tailored supports to build confidence in unfamiliar settings

Household Tasks (0120)

We assist with everyday household chores to ensure your living space is clean, safe, and comfortable.

What’s Included:
  • General cleaning such as vacuuming, dusting, and mopping

  • Laundry support including washing, drying, and folding

  • Dishwashing and kitchen maintenance

  • Assistance with changing bed linens and organising spaces

  • Help with basic home upkeep and cleanliness routines

Supported Independent Living (SIL)

We offer tailored support in shared or individual living environments to help you build independence and enjoy everyday life with confidence.

What’s Included:
  • Assistance with personal care and daily living tasks

  • Support with meal preparation, cleaning, and household routines

  • Help building skills for independent living

  • 24/7 onsite or drop-in support based on your needs

  • Collaborative goal planning to promote growth and autonomy

Short Term Accommodation (STA)

Our STA services provide a safe, supportive space for short stays — offering you or your carer a break while maintaining consistent, quality care.

What’s Included:
  • Comfortable, fully supported accommodation for short stays

  • Personal care, meals, and daily support routines

  • Opportunities for social interaction and community access

  • Flexible bookings based on your needs and preferences

  • Safe and welcoming environment with trained staff